Vineet puri
Online Shopping Is Switching To Live Commerce To Deliver Exceptional CX
What is live commerce and how is it changing the online shopping landscape? As online shopping becomes more and more popular, businesses...
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Vineet puri
Dec 29, 20222 min read
CX Enhancing Digital Transformation In BFSI
Digital transformation refers to the integration of digital technology into all areas of a business, fundamentally changing how the...
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Vineet puri
Dec 29, 20223 min read
CX Strategies For Middle East’s BFSI Sector
The banking, financial services, and insurance (BFSI) sector in the Middle East is a critical part of the region’s economic growth and...
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Vineet puri
Dec 29, 20226 min read
AI and IA are Revolutionizing the Customer Experience Landscape
The customer experience landscape is being revolutionized by the infusion of artificial intelligence (AI) and intelligent automation...
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Vineet puri
Dec 29, 20224 min read
Customer Journey Maps for SaaS companies
In a nutshell here’s what you must do: 1. Customer Journey Maps (CJMs) are visual representations of the steps and experiences that...
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Vineet puri
Dec 29, 20223 min read
5 Essentials to Getting Customer Referrals -Simple yet Powerful
Ever read customer reviews at Amazon before making a purchase? That's exactly what every company should be focusing on to grow their...
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Vineet puri
Dec 28, 202210 min read
Key CX Metrics for a SaaS company
Welcome to the world of customer experience (CX). It's a complicated one, but thankfully, there are some simple metrics that can help you...
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Vineet puri
Dec 28, 20224 min read
CX4Dollars
CX Isn't As Much About Customers As It Is About Generating & Conserving Dollars & Driving Company Valuations North From being a...
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Vineet puri
Dec 28, 20226 min read
Reinventing Your Organization with a McKinsey-Approved Customer Experience!
As businesses increasingly move towards a customer-centric approach, there has been a surge in the demand for effective customer...
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