Vineet puri
The Rise of Proactive and Predictive Customer Care
Introduction: In today's fast-paced and highly competitive business landscape, providing excellent customer service is more important...
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Vineet puri
Jan 5, 20237 min read
CX Best Practices for Small Businesses
Customer experience (CX) is a crucial aspect of any business, but it can be especially important for small businesses. With limited...
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Vineet puri
Jan 5, 20237 min read
How AI, ML and Chatbots are delivering Customer Engagement?
AI, machine learning (ML), and chatbots can be used to deliver Customer engagement in a variety of ways. Some examples include: 1. ...
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Vineet puri
Jan 3, 20237 min read
CX Tech Stack
Ever wondered what a full CS Tech looks like? See what you already use and what you may additionally benefit from. CX (customer...
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Vineet puri
Dec 29, 20223 min read
5 Essentials to Getting Customer Referrals -Simple yet Powerful
Ever read customer reviews at Amazon before making a purchase? That's exactly what every company should be focusing on to grow their...
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Client Success
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