Vineet puri
It's Time to Get Real About Customer Success 🚀
🔥 Customers Expect More, SaaS World! Sky-high demands, complex buying cycles. 77% of B2B buyers are drowning in choices. Wake-up call:...
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Vineet puri
Dec 28, 20231 min read
Elevate with Elite Tech-Touch! 6 Smart Strategies! 🚀
If your tech touch onboarding doesn't offer tailored onboarding, personalized support, and dynamic user engagement, you're just...
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Vineet puri
Jan 5, 20237 min read
Digital CX: The Key to Unlocking Business Growth in the 21st Century
Introduction: In today's digital age, the customer experience (CX) has become a critical determinant of business success. As technology...
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Vineet puri
Jan 5, 20237 min read
Personalize or Perish: How to Drive Business Growth in the 21st Century with Tailored CX
Introduction: In today's fast-paced and highly competitive business environment, providing an exceptional customer experience (CX) is...
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Vineet puri
Jan 5, 20237 min read
How AI, ML and Chatbots are delivering Customer Engagement?
AI, machine learning (ML), and chatbots can be used to deliver Customer engagement in a variety of ways. Some examples include: 1. ...
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Vineet puri
Jan 3, 202314 min read
Want to drive product adoption? Understand the who, what, when, and how of product adoption
Product adoption is the process by which new customers begin using and integrating a product into their daily lives. This process is...
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Vineet puri
Jan 2, 20235 min read
CRM vs CSP - which one is for you?
If you're amongst those leaders who are wondering whether you need a CRM or a CSP this one is for you. Spoiler Alert: it may be best for...
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Vineet puri
Dec 30, 20228 min read
Everything - Time To Value (TTV)
What is Time to Value (TTV) and why is it important Time to Value (TTV) refers to the amount of time it takes for a customer to receive...
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Client Success
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