Vineet puri
The Rise of Proactive and Predictive Customer Care
Introduction: In today's fast-paced and highly competitive business landscape, providing excellent customer service is more important...
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Vineet puri
Jan 5, 20237 min read
Personalize or Perish: How to Drive Business Growth in the 21st Century with Tailored CX
Introduction: In today's fast-paced and highly competitive business environment, providing an exceptional customer experience (CX) is...
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Vineet puri
Jan 5, 20237 min read
CX Best Practices for Small Businesses
Customer experience (CX) is a crucial aspect of any business, but it can be especially important for small businesses. With limited...
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Vineet puri
Jan 5, 20235 min read
Fix First Strategy is going to fail you, it’s Salient Experiences that drive Loyalty
Pro tip: CX leaders should focus on CX Projects that enhance product experience because it’s product experiences that drive salient...
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Vineet puri
Dec 28, 20226 min read
Reinventing Your Organization with a McKinsey-Approved Customer Experience!
As businesses increasingly move towards a customer-centric approach, there has been a surge in the demand for effective customer...
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Client Success
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