Vineet puri
CX Best Practices for Small Businesses
Customer experience (CX) is a crucial aspect of any business, but it can be especially important for small businesses. With limited...
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Vineet puri
Jan 3, 202314 min read
Want to drive product adoption? Understand the who, what, when, and how of product adoption
Product adoption is the process by which new customers begin using and integrating a product into their daily lives. This process is...
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Vineet puri
Jan 2, 20235 min read
CRM vs CSP - which one is for you?
If you're amongst those leaders who are wondering whether you need a CRM or a CSP this one is for you. Spoiler Alert: it may be best for...
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Vineet puri
Dec 28, 202210 min read
Key CX Metrics for a SaaS company
Welcome to the world of customer experience (CX). It's a complicated one, but thankfully, there are some simple metrics that can help you...
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Client Success
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